Help Center
For Customers
Learn how to find trusted experts, manage your bookings, and ensure secure payments.
Customer Guide →For Tradespeople
Tips on improving your profile visibility, managing availability, and processing withdrawals.
Provider Guide →Frequently Asked Questions
How are payments secured?
We use M-Pesa secure holding. Funds are released to the tradesperson only after you confirm the job is done.
Can I cancel a booking?
Yes, you can cancel up to 24 hours before the scheduled time for a full refund of your deposit.
How do I verify a tradesperson?
Look for the "Verified" badge. We perform ID checks and interview all verified providers.